Question 1

1.How do I get an Instant quote and 50% off on line?

admin · Accepted Answer

It is so easy takes 2 seconds. Just click this link and then put in time, date, to and from, number of people and you get an instant quote with 50% off on line. You do not need to enter your personal information email or credit card. To get an instant 5quote,https://book.mylimobiz.com/v4/myrtlebas or call only if you have a problem 800-699-7684.

Question 2

2.Give me one reason I should Use Myrtle Beach Airport Shuttle

admin · Accepted Answer

SAFE PROFESSIONALLY TRAINED CHAUFFEUR Professionally trained chauffeurs are carefully screened to ensure quality service SAFE MODERN FLEET Modern fleet of vehicles with $2 million insurance coverage PROPRIETARY RESERVATION Proprietary reservation, dispatch, billing, reporting system with GPS and flight tracking SPECIAL EVENT COORDINATOR Special event coordinators and on-site dispatchers for large groups and multiple vehicles 24/7 CUSTOMER SERVICE AND ON TIME 24/7 first class customer service before, during and after your ride PERSONALIZED PROFILE Personalized profiles include authorized booker's, authorized users, departments, requirements, and more SPECIALIZED SERVICES Specialized services including motorcoaches, road shows, and private jet reservations AUTOMATIC NOTIFICATIONS Automatic reservation confirmations, receipts, invoices and status updates by email, text and web

Question 3

5 Star Rating

admin · Accepted Answer

Google has given us the 5 star rating. Thats as high as they go. We have many other ratings to be proud of. Please go to this link to read our customer have to say.Testimonials

Question 4

Am I Guaranteed a certain car?

admin · Accepted Answer

No , Under certain circumstances such as plane late, bad weather, change in plans at the last second, road closed or acts of  nature, it is not guaranteed and could be a van, minivan, taxi, car, sedan, or SUV. Our number 1 is to get you there ASAP not leave you waiting for a certain car.

Question 5

Are you a shared shuttle service

admin · Accepted Answer

We are not a shared ride shuttle. we are car, suv and executive van service.

Question 6

Can I schedule uber and Lyft in advance anywhere any time and they will show up.

admin · Accepted Answer

Can I schedule uber and Lyft in advance anywhere any time and they will show up. Yes, when you are ready, we make sure they are waiting for you anytime and anyplace. Just place your reservation and our agents will handle the rest.

Question 7

Can I use a Voucher?

admin · Accepted Answer

Unfortunately, we do not accept any vouchers at this time.

Question 8

Can I use an account?

admin · Accepted Answer

Direct billing is not available. However, in certain situations and depending on frequency and volume of use it may be possible to provide a credit card to cover all expenses for a group. The credit card would be charged immediately after the group transportation is provided or weekly, depending on whichever comes first. You will need to call 800-655-0381 for further details and availability.

Question 9

Car Seats

admin · Accepted Answer

We provide car seats at 14.95 per seat. If federal, state, or local law requires your child be secured in a child safety seat, please bring one if you do not rent ours.

Question 10

Do Cameras record my ride.

admin · Accepted Answer

Yes they do and your voice. They are also watched from the security office.

Question 11

Do I have to pay wait time

admin · Accepted Answer

The only time you pay wait time is if you ask the driver to wait so you can talk to an old freind or get something to eat or to have a few drinks. The only other time you would have to pay is if when the driver shows up you ask for him to wait outside while you get ready to go. Waiting on bags and late planes is no charge.

Question 12

Do I need a Reservation to Ride

admin · Accepted Answer

Yes you must be registerd with us to ride.You can do so by paying in advance with a credit card. We do not allow Walk on. Just fill in this page https://book.mylimobiz.com/v4/myrtlebas

Question 13

Do I need an ID and the credit card I used.

admin · Accepted Answer

Unless you make arrangements by calling 800-699-7684 yes you do need your Credit Card and ID .

Question 14

Do I need to download applications or have a computer or smart phone.

admin · Accepted Answer

You do not need to download applications or even have a computer or smart phone.

Question 15

Do you have an international toll-free number?

admin · Accepted Answer

We do not currently offer an international toll-free number for international travelers. Instead, we offer 24-7 online booking options. Customers are also welcomed to call our toll-free line using a landline phone while stateside. (1 800-699-7684 ). If for any reason you need to call us from outside of the U.S., we are not responsible for phone and SMS fees that may result. Local number is 843-655-0381

Question 16

Do you have shared rides

admin · Accepted Answer

ALL CARS ARE PRIVATE CARS WE DO NOT SHARE RIDES

Q: 2.Give me one reason I should Use Myrtle Beach Airport Shuttle

SAFE PROFESSIONALLY TRAINED CHAUFFEUR Professionally trained chauffeurs are carefully screened to ensure quality service SAFE MODERN FLEET Modern fleet of vehicles with $2 million insurance coverage PROPRIETARY RESERVATION Proprietary reservation, dispatch, billing, reporting system with GPS and flight tracking SPECIAL EVENT COORDINATOR Special event coordinators and on-site dispatchers for large groups and multiple vehicles 24/7 CUSTOMER SERVICE AND ON TIME 24/7 first class customer service before, during and after your ride PERSONALIZED PROFILE Personalized profiles include authorized booker's, authorized users, departments, requirements, and more SPECIALIZED SERVICES Specialized services including motorcoaches, road shows, and private jet reservations AUTOMATIC NOTIFICATIONS Automatic reservation confirmations, receipts, invoices and status updates by email, text and web

Question 17

Do you service every Airline at MYR Myrtle Beach Internatonal Airport

admin · Accepted Answer

Yes, We service every Airline at MYR Myrtle Beach Internatonal Airport.

Question 18

Do you supply Wheel Chair Vans

admin · Accepted Answer

Yes we supply wheel chair vans to get you to and from your destinations.

Question 19

Does Myrtle Beach Airport Shuttle go anywhere I want

admin · Accepted Answer

Yes we have complete coverage and go any where you want 24/7.

Question 20

Forgot Password

admin · Accepted Answer

The login page contains “forgot password” link with instructions on how to reset your password.

Question 21

How do I cancel my reservation?

admin · Accepted Answer

We understand your travel plans may change, so we offer a very simple cancellation policy. Regardless of whether you made your reservation online, via mobile app, or by dialing our 843-655-0381 number, just give us 24 hours’ notice prior to your pickup time. Just let us know of your new date and plans. View the complete Cancellation policy here Terms and Conditions.

Question 22

How do I earn frequent flyer rewards?

admin · Accepted Answer

Unfortunately, Myrtle Beach Airport Shutttle does not provide frequent flyer rewards. We hope to have our own rewards program in the future.

Question 23

How do I file a complaint.

admin · Accepted Answer

The best way to file a customer service concern is to go to our web site and “contact us 800-699-7684” . Be prepared to include as much information as possible including your confirmation number to have your concern resolved quickly.

Question 24

How do I find you at the airport?

admin · Accepted Answer

Make sure you have a cell phone and gave us your number and make sure and turn it on.Arrival instruction vary by airport and service type. Your driver will normally call or text you or you’ll receive a text with arrival instructions with a contact number. The driver will normally meet you in baggage claim. The office will  be with you on the phone untill you meet your driver.

Detailed instructions on how to connect with your ride are included in your conformation along with a phone number from the service provider in that market. You can also review the web site for further information.

If you have not received an email confirmation for your reservation, you can request one here Manage Trip or if you have further questions, please call Customer Care at 1-800-699-7684, 24 hours a day, for further assistance.

Question 25

How do I get a Instant Price and 50% off

admin · Accepted Answer

Before you call try this and get 50% off and a Instant Price.

This is too easy to get a price with 50% off. Instructions - Below takes 1 minute | Instant Price. No Personal info Needed.

1. Put in time and date of travel along with where you are going to and from using the drop downs. (Type in and then select from drop down). Next put in the number of people and luggage if needed. You are done and now you will see a list of transportation to fit your budget with pictures, descriptions and 20% off prices. Get started click here.

Question 26

How do I get an email confirmation or a receipt?

admin · Accepted Answer

This is automatic you do not need to do anything. If you do not get it call 800-699-7684.

Question 27

How do i know where to meet my driver and who is he and license plate number.

admin · Accepted Answer

We will call, email and text you the information to make sure your meeting is professional and easy with no stress. We guarantee your safety on every ride.
Our pledge to you: We will call you on your phone before picking up. Tell you the driver’s name, color and make of car and license plate number. We will be with you on the phone when he picks you up to make sure you’re satisfied with your ride.

Question 28

How Early should I be picked up going to the Airport

admin · Accepted Answer

If you read your ticket it says to be checked in 2 hours before the flight. So I would add 2.5 Hours plus travel time to be safe. Each passenger can get picked up when they want.

Question 29

How Many Offices Do you have

admin · Accepted Answer

We have 5 0ffices 1 at each major airport in the area. Columbia SC, Florence SC, Wilmington NC, Myrtle Beach SC AND Charleston SC.

Question 30

How many people can fit into a ride vehicle?

admin · Accepted Answer

Vehicle capacity varies by service provided and location and are clearly described by vehicle type at the time you make your reservation. Anyone who rides is counted as a person. Does not matter age.

Question 31

How many stops will the car or van make?

admin · Accepted Answer

Direct first class nonstop to destination.

Question 32

How old must I be to travel alone?

admin · Accepted Answer

Children under the age of 16 years old must be accompanied by an adult.

Question 33

Is my information secure?

admin · Accepted Answer

Yes. Keeping your personal information and any credit card information secure and confidential is one of our most important responsibilities. Any information that is exchanged between your computer and our server during our web-based reservation process is SSL 128-bit encrypted. This can be verified by the following methods. The URL should begin with “https.” This indicates a secure connection. Click this seal botom of page to confirm your privacy

Question 34

Lost and Found

admin · Accepted Answer

If an item is lost or left behind while using our service, we recommend calling the service provider identified on your confirmation page. You can also call the driver direct should you have their number. In the case you cannot get in contact with the provider, you should submit a claim calling 800-699-7684. Be prepared to include as much information as possible including your confirmation number and city to have your concern resolved quickly.

We are not responsible for lost or damaged belongings. To review our terms of service, click Terms and Conditions.

Question 35

Luggage Restrictions

admin · Accepted Answer

Our luggage policy is outlined by the type of service you are requesting. When making your purchase carefully review the luggage restriction which complies with the luggage capacity of the vehicle. Bringing excessive or oversized luggage may result in an inability to provide service or additional cost by having to order an addition vehicle.

As a rule of thumb, luggage is oversized if it exceeds 50 pounds, the total dimension for your checked bag exceeds 80 inches when adding length, width, and height, or if you’ll be carrying a surfboard, pet crate, skis or other large items will be extra cost and you must tell us in advance . For needs outside of those listed, please contact customer care 843-655-0381.

Question 36

Testimonials

admin · Accepted Answer

We have many Tetimonials please go to our tetimonial page to read them References From 764 reviews Pamela Sanchez Pamela Sanchez 3 Days Ago Clean, timely, professional and awesome communication! Highly recommend for an NYC limo experience! via Google DAVINDER PAL SINGH DAVINDER PAL SINGH 3 Days Ago They are professional and reliable always comes in time thank you next time I book you again thank you via Google vishal aggarwal vishal aggarwal 3 Days Ago Excellent customer service, thanks via Google Walter Litman Walter Litman 4 Days Ago My flight was an hour late and my driver was still waiting. I was NOT charged for the time, I'm very happy with their service. via Google Gareth Arbuthnot Gareth Arbuthnot 5 Days Ago Really good experience with Yaffie and the team – great communication, convenient pick-up, fast transit to destination. Would use again! via Google Bethany Taylor Bethany Taylor 5 Days Ago Our driver went above and beyond what we had planned on our own and ended up showing us a lot of the city that we didn’t plan to see originally, he was very nice, on time, accommodating. My kids had the time of their life, a very memorable … read more via Google Spyros Artavanis Spyros Artavanis 5 Days Ago The driver mr Yafe was excellent. ! via Google Jessica Southwell Jessica Southwell 6 Days Ago Our driver, Giorgi, provided exceptional service! The limo was clean, the ride was smooth and he went out of his way to make sure the evening was special. Would definitely book again and highly recommend! via Google zz z zz z 7 Days Ago 👍👍👍👍👍 via Google Gabrich Ele Gabrich Ele 7 Days Ago Great service they have brand new cars highly recommended thank you On Time Airport Shuttle for an outstanding service to and from the airport via Google Bev Robb Bev Robb 8 Days Ago Greg was prompt, in spite of horrific traffic jams around the area, polite, and got us to the places we wanted to see efficiently. We all had a fun outing and would use On Time Airport Shuttle again on a future trip! via Google robin andrews robin andrews 10 Days Ago I felt so safe and comfortable with the two gentlemen that drove me. Super nice guys and I wish them a wonderful holiday! Beautiful experience will always use them from here on out! Thank you! via Google Bernice Adu-Amankwa Bernice Adu-Amankwa 10 Days Ago Hired this company to kick my mom up Very early in the AM from the airport. She had a GREAT experience. She loved Louis her driver. She said the car was clean and comfortable. Cost may be a bit prohibitive however will Definitely use them … read more via Google George Bossa George Bossa 10 Days Ago Great driver very Satisfied. ON TIME and PROMPT via Google Mary Beth Jezuit Mary Beth Jezuit 14 Days Ago I can only say this was quite a treat from booking to drop-off! I would highly recommend them for car service in NYC! Response from business owner Hello Leslie, Thank you so much for you 5 Star Review we really appreciate it for taking your time and sharing your experience. Best Regards. On Time Airport Shuttle via Google Chuck Williams Chuck Williams 15 Days Ago Punctual, outstanding service. Response from business owner Thank you very much Chuck for your review. Best Regards On Time Airport Shuttle via Google Carmel Green Initiative Carmel Green Initiative 19 Days Ago On Time Airport Shuttle was great from reservation, dispatch, vehicles and drivers. Limo was on time and clean, maybe a little too warm inside though. The shuttle driver was great – the van was very nice and clean. Response from business owner Hello Leslie, Thank you so much for you 5 Star Review we really appreciate it for taking your time and sharing your experience. Best Regards. On Time Airport Shuttle via Google Rabbi Lori Rabbi Lori 23 Days Ago Excellent. I would use again! Response from business owner Hello Rabbi, Thank you so much for you 5 Star Review we really appreciate it for taking your time and sharing your experience. Best Regards. Time Airport Shuttle via Google Matt Locker Matt Locker 24 Days Ago Fantastic service provided by George in very poor traffic conditions. Response from business owner Hello Matt, Thank you so much for you 5 Star Review we really appreciate it for taking your time and sharing your experience. Best Regards. On Time Airport Shuttle via Google Jackie Parks Jackie Parks A Month Ago Driver was on time very considerate and kind. Vehicle was very clean. Great service from dispatch to driver!❤ Response from business owner Hello Jackie, Thank you so much for you 5 Star Review we really appreciate it for taking your time and sharing your experience. Best Regards. On Time Airport Shuttle

Question 37

The Super Saver Car and Van. Our lowest price vehicles we have and how they work.

admin · Accepted Answer

The Super Saver Car and Van. Our lowest price vehicles we have and how they work. This only applies to these specific cars.

When you land call 843-999-2942 and tell the dispatcher you have arrived.
Then after you get your bags call the same number 843-999-2942 to ask for instructions on where to meet the car or van you paid for.

Any further questions call the administrative office at 800-699-7684.We guarantee your safety on every ride. Our pledge to you: We will call you on your phone before picking up. Tell you the driver’s name, color and make of car and license plate number. We will be with you on the phone when he picks you up to make sure you’re satisfied with your ride.

Question 38

What about my dog or cat.

admin · Accepted Answer

All animals must be in a crate and we must be told in advance. The cost is 14.95 per animal.

Question 39

What are your hours, email address, Fax Number, Phone and Address.

admin · Accepted Answer

24/7 and email info@myrtlebeachairportshuttle.com Fax Number is 800-860-1635. Phone is 843-655-0381 we are located at Myrtle Beach International Airport.

Question 40

What does ride at your own risk mean?

admin · Accepted Answer

In a nutshell, riding at your own risk means that you have booked with a pickup time to ensure timely arrival. On Time Airport Shuttle is not responsible for fees resulting from a missed flight. You must be ready to go on pick up to the airport. If your flight is late there could be a delay on pick up.

Question 41

Why should I use your Blue Ribbon Uber and Lift Service

admin · Accepted Answer

Why use our UBER and Lift Blue Ribbon Service?. Here is what is included, Sur Charge, Wait Time, Booking Fee, Prearranged Ride Regulatory Fee, Airport Fee, Driver Surcharge and Waiting Fee. We include everything in the final charge no guess work. Plus, the drivers we use are drug tested and have clean criminal and driving records. We also make sure a camera records each ride.We guarantee your safety on every ride.
Our pledge to you: We will call you on your phone before picking up. Tell you the driver’s name, color and make of car and license plate number. We will be with you on the phone when he picks you up to make sure you’re satisfied with your ride.

Question 42

Will I have My drivers Name and Phone Number along with type of car before I get in.

admin · Accepted Answer

Yes it will be text to you and also a call and emailed.

Drivers seal

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