MYRTLE beach airport shuttle everywhere you want to be

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Help/FAQ – Myrtle Beach Airport Shuttle

Please read our Frequently asked questions before you call 800-699-7684. Thank You

It is so easy takes 2 seconds. Just click this link and then put in time, date, to and from, number of people and you get an instant quote with 20% off on line. You do not need to enter your personal information email or credit card. To get an instant quote, or call only if you have a problem 800-699-7684.


Professionally trained chauffeurs are carefully screened to ensure quality service

Modern fleet of vehicles with $2 million insurance coverage

Proprietary reservation, dispatch, billing, reporting system with GPS and flight tracking

Special event coordinators and on-site dispatchers for large groups and multiple vehicles

24/7 first class customer service before, during and after your ride

Personalized profiles include authorized booker’s, authorized users, departments, requirements, and more

Specialized services including motorcoaches, road shows, and private jet reservations

Automatic reservation confirmations, receipts, invoices and status updates by email, text and web

Google has given us the 5 star rating. Thats as high as they go. We have many other ratings to be proud of. Please go to this link to read our customer have to say.Testimonials

No , Under certain circumstances such as plane late, bad weather, change in plans at the last second, road closed or acts of  nature, it is not guaranteed and could be a van, minivan, taxi, car, sedan, or SUV. Our number 1 is to get you there ASAP not leave you waiting for a certain car.

We are not a shared ride shuttle. we are car, suv and executive van service.

Unfortunately, we do not accept any vouchers at this time.

Direct billing is not available. However, in certain situations and depending on frequency and volume of use it may be possible to provide a credit card to cover all expenses for a group. The credit card would be charged immediately after the group transportation is provided or weekly, depending on whichever comes first. You will need to call 800-655-0381 for further details and availability.

We provide car seats at 14.95 per seat. If federal, state, or local law requires your child be secured in a child safety seat, please bring one if you do not rent ours.

Yes they do and your voice. They are also watched from the security office.

The only time you pay wait time is if you ask the driver to wait so you can talk to an old freind or get something to eat or to have a few drinks. The only other time you would have to pay is if when the driver shows up you ask for him to wait outside while you get ready to go. Waiting on bags and late planes is no charge.

Yes you must be registerd with us to ride.You can do so by paying in advance with a credit card. We do not allow Walk on. Just fill in this page

Unless you make arrangements by calling 800-699-7684 yes you do need your Credit Card and ID .

We do not currently offer an international toll-free number for international travelers. Instead, we offer 24-7 online booking options. Customers are also welcomed to call our toll-free line using a landline phone while stateside. (1 800-699-7684 ). If for any reason you need to call us from outside of the U.S., we are not responsible for phone and SMS fees that may result. Local number is 843-655-0381

Yes, We service every Airline at MYR Myrtle Beach Internatonal Airport.

Yes we supply wheel chair vans to get you to and from your destinations.

Yes we have complete coverage and go any where you want 24/7.

The login page contains “forgot password” link with instructions on how to reset your password.

We understand your travel plans may change, so we offer a very simple cancellation policy. Regardless of whether you made your reservation online, via mobile app, or by dialing our 843-655-0381 number, just give us 24 hours’ notice prior to your pickup time. Just let us know of your new date and plans. View the complete Cancellation policy here Terms and Conditions.

Unfortunately, Myrtle Beach Airport Shutttle does not provide frequent flyer rewards. We hope to have our own rewards program in the future.

The best way to file a customer service concern is to go to our web site and “contact us 800-699-7684” . Be prepared to include as much information as possible including your confirmation number to have your concern resolved quickly.

Make sure you have a cell phone and gave us your number and make sure and turn it on.Arrival instruction vary by airport and service type. Your driver will normally call or text you or you’ll receive a text with arrival instructions with a contact number. The driver will normally meet you in baggage claim.

Detailed instructions on how to connect with your ride are included in your conformation along with a phone number from the service provider in that market. You can also review the web site for further information.

If you have not received an email confirmation for your reservation, you can request one here Manage Trip or if you have further questions, please call Customer Care at 1-800-699-7684, 24 hours a day, for further assistance.

This is automatic you do not need to do anything. If you do not get it call 800-699-7684.

If you read your ticket it says to be checked in 2 hours before the flight. So I would add 2.5 Hours plus travel time to be safe. Each passenger can get picked up when they want.

We have 5 0ffices 1 at each major airport in the area. Columbia SC, Florence SC, Wilmington NC, Myrtle Beach SC AND Charleston SC.

Vehicle capacity varies by service provided and location and are clearly described by vehicle type at the time you make your reservation. Anyone who rides is counted as a person. Does not matter age.

Direct first class nonstop to destination.

Children under the age of 16 years old must be accompanied by an adult.

Yes. Keeping your personal information and any credit card information secure and confidential is one of our most important responsibilities. Any information that is exchanged between your computer and our server during our web-based reservation process is SSL 128-bit encrypted. This can be verified by the following methods. The URL should begin with “https.” This indicates a secure connection. Click this seal botom of page to confirm your privacy

If an item is lost or left behind while using our service, we recommend calling the service provider identified on your confirmation page. You can also call the driver direct should you have their number. In the case you cannot get in contact with the provider, you should submit a claim calling 800-699-7684. Be prepared to include as much information as possible including your confirmation number and city to have your concern resolved quickly.

We are not responsible for lost or damaged belongings. To review our terms of service, click Terms and Conditions.

Our luggage policy is outlined by the type of service you are requesting. When making your purchase carefully review the luggage restriction which complies with the luggage capacity of the vehicle. Bringing excessive or oversized luggage may result in an inability to provide service or additional cost by having to order an addition vehicle.

As a rule of thumb, luggage is oversized if it exceeds 50 pounds, the total dimension for your checked bag exceeds 80 inches when adding length, width, and height, or if you’ll be carrying a surfboard, pet crate, skis or other large items will be extra cost and you must tell us in advance . For needs outside of those listed, please contact customer care 843-655-0381.

We have many Tetimonials please go to our tetimonial page to read them References

From 764 reviews
Pamela Sanchez
Pamela Sanchez
3 Days Ago
Clean, timely, professional and awesome communication! Highly recommend for an NYC limo experience!

via Google
3 Days Ago
They are professional and reliable always comes in time thank you next time I book you again thank you

via Google
vishal aggarwal
vishal aggarwal
3 Days Ago
Excellent customer service, thanks

via Google
Walter Litman
Walter Litman
4 Days Ago
My flight was an hour late and my driver was still waiting.

I was charged for the time, but I’m very happy with their service.

via Google
Gareth Arbuthnot
Gareth Arbuthnot
5 Days Ago
Really good experience with Yaffie and the team – great communication, convenient pick-up, fast transit to destination. Would use again!

via Google
Bethany Taylor
Bethany Taylor
5 Days Ago
Our driver went above and beyond what we had planned on our own and ended up showing us a lot of the city that we didn’t plan to see originally, he was very nice, on time, accommodating. My kids had the time of their life, a very memorable …

read more
via Google
Spyros Artavanis
Spyros Artavanis
5 Days Ago
The driver mr Yafe was excellent. !

via Google
Jessica Southwell
Jessica Southwell
6 Days Ago
Our driver, Giorgi, provided exceptional service! The limo was clean, the ride was smooth and he went out of his way to make sure the evening was special. Would definitely book again and highly recommend!

via Google
zz z
zz z
7 Days Ago

via Google
Gabrich Ele
Gabrich Ele
7 Days Ago
Great service they have brand new cars highly recommended thank you On Time Airport Shuttle for an outstanding service to and from the airport

via Google
Bev Robb
Bev Robb
8 Days Ago
Greg was prompt, in spite of horrific traffic jams around the area, polite, and got us to the places we wanted to see efficiently. We all had a fun outing and would use On Time Airport Shuttle again on a future trip!

via Google
robin andrews
robin andrews
10 Days Ago
I felt so safe and comfortable with the two gentlemen that drove me. Super nice guys and I wish them a wonderful holiday! Beautiful experience will always use them from here on out! Thank you!

via Google
Bernice Adu-Amankwa
Bernice Adu-Amankwa
10 Days Ago
Hired this company to kick my mom up

Very early in the AM from the airport. She had a GREAT experience. She loved Louis her driver. She said the car was clean and comfortable.

Cost may be a bit prohibitive however will

Definitely use them …

read more
via Google
George Bossa
George Bossa
10 Days Ago
Great driver very Satisfied. ON TIME and PROMPT

via Google
Mary Beth Jezuit
Mary Beth Jezuit
14 Days Ago
I can only say this was quite a treat from booking to drop-off! I would highly recommend them for car service in NYC!

Response from business owner
Hello Leslie, Thank you so much for you 5 Star Review we really appreciate it for taking your time and sharing your experience. Best Regards. On Time Airport Shuttle

via Google
Chuck Williams
Chuck Williams
15 Days Ago
Punctual, outstanding service.

Response from business owner
Thank you very much Chuck for your review.

Best Regards

On Time Airport Shuttle

via Google
Carmel Green Initiative
Carmel Green Initiative
19 Days Ago
On Time Airport Shuttle was great from reservation, dispatch, vehicles and drivers. Limo was on time and clean, maybe a little too warm inside though. The shuttle driver was great – the van was very nice and clean.

Response from business owner
Hello Leslie,

Thank you so much for you 5 Star Review we really appreciate it for taking your time and sharing your experience.

Best Regards.

On Time Airport Shuttle

via Google
Rabbi Lori
Rabbi Lori
23 Days Ago
Excellent. I would use again!

Response from business owner
Hello Rabbi,

Thank you so much for you 5 Star Review we really appreciate it for taking your time and sharing your experience.

Best Regards.

Time Airport Shuttle

via Google
Matt Locker
Matt Locker
24 Days Ago
Fantastic service provided by George in very poor traffic conditions.

Response from business owner
Hello Matt,

Thank you so much for you 5 Star Review we really appreciate it for taking your time and sharing your experience.

Best Regards.

On Time Airport Shuttle

via Google
Jackie Parks
Jackie Parks
A Month Ago
Driver was on time very considerate and kind. Vehicle was very clean. Great service from dispatch to driver!❤

Response from business owner
Hello Jackie,

Thank you so much for you 5 Star Review we really appreciate it for taking your time and sharing your experience.

Best Regards.
On Time Airport Shuttle

All animals must be in a crate and we must be told in advance. The cost is 14.95 per animal.

24/7 and email Fax Number is 800-860-1635. Phone is 843-655-0381 we are located at Myrtle Beach International Airport.

In a nutshell, riding at your own risk means that you have booked with a pickup time to ensure timely arrival. On Time Airport Shuttle is not responsible for fees resulting from a missed flight. You must be ready to go on pick up to the airport. If your flight is late there could be a delay on pick up.

Why use our UBER and Lift Blue Ribbon Service?. Here is what is included, Sur Charge, Wait Time, Booking Fee, Prearranged Ride Regulatory Fee, Airport Fee, Driver Surcharge and Waiting Fee. We include everything in the final charge no guess work. Plus, the drivers we use are drug tested and have clean criminal and driving records. We also make sure a camera records each ride.

Yes it will be text to you and also a call and emailed.


Every Question you may have is answered below

Instant Quote On Line Booking – Better, faster, and cheaper than a taxi

Myrtle Beach Airport Shuttle L.L.C. is Owned Privately and Operated Independently. Comments and Questions should be addressed to :

24/7,  Since 1999, Safe and Affordable.

faq airport shuttle myrtle beach

Help/FAQ – Myrtle Beach Airport Shuttle Find answers to all your Questions

Myrtle Beach International Airport – MYR – 1100 Jetport Rd, Myrtle Beach, SC 29577 – Phone/Text  (Main Office)# 843-655-0381

Charleston International Airport – CHS – 5500 International Blvd, Charleston, SC 29418 – 

Florence Regional Airport – FLO – 2100 Terminal Dr, Florence, SC 29501 – Phone# 843-236-3380

Wilmington International Airport – ILM1740 Airport Blvd, Wilmington, NC 28405 – Phone# 843-492-5550

  • Search Help Section

Lowest Prices are on line  {$ 5.00 charge for call in reservations}

  • What are your Pick up and Drop off Details and other charges or offers ?
  • Upfront Pricing, Professional Drivers, Reliable Service
  • Since 1999 – Rated Number 1 – 365 Days a Year – Guaranteed Lowest Price – Safe – Affordable – Reliable – Insured – Licensed – Bonded – Flat Rate –
  • $40.00 After Hours Charge between 8 PM to 8 AM and all Holidays are a $35.00 extra charge.
  • Extra wait time when I pay $20.00 for a stop is After 20 minutes 1 Dollar a minute.
  • 2 bags for each person is included in price. A each extra bag is $5.00 per bag and a golf bag counts as 2 bags.
  • Baby seat $14.95 Each. Baby seats are installed and approved by parents.
  • Service dogs and pets $10.00 Each. ( Must have blanket or crate)
  • When the driver is there to pick you up and you are not ready after 6 minutes there is a charge of $20.00 then $1.00 a minute. This charge is not for late flights or waiting for bags.
  • What are the hours for pick up and drop off – Myrtle Beach Airport Shuttle offices are open 24 hours a day 365 Days a Year.
  • Do you want an honest price in writing and not a range like Uber?
  • At peak times the shuttle maybe 15 minutes early or late please set your schedule accordingly. Please bring your credit card you booked with.
  • If you have less than 7 people in your party and other passengers are going your way the shuttle maybe shared at peak times.
  • Our official website address is and our email for questions
  • Providing Ground Transportation to and from : MYR-Myrtle Beach, FLO-Florence, ILM-Wilmington, CHS-Charleston and all Hotels.
  • Hotels, Condos, Private Homes and Business in North & South Carolina, Private Door to Door. The largest Ground Transportation web site in the Carolina’s.(110 Pages)
  • “Book a Stress Free Ride – Getting you to who Matters Most – Your Family”. We know you are looking for quality safe transportation at a low-cost to Hotels or Anywhere.
  • Free Frequent Flyer Miles when you book a shuttle to Hotels or Anywhere.
  • All Passengers must have the credit card present they used to make the reservation. The card must be in the name of the traveler and a driver’s license or state ID to match the card. If not cash or a swipe of a credit card will be used before travel.
  • I would like to hear from others who use your service – Click here for Testimonials.
  • What are your terms and what do I sign in the vehicle Terms: I agree to the terms that are listed. Mandatory Tip not included in price. A receipt will be sent to you via email. This transaction will have recorded cameras in vehicle. There is no refund under any circumstance.  We do issue in store credit. I will not try a refund by contacting the credit card company after the sale. This sale is final. I am authorized to use this card or I will face Prosecution for fraud. There is a $35.00 After Hours Charge added on for drop off after 8 PM and pick ups before 7 AM and all Holidays $ 35.00.
  • How do I Reserve the shuttle – You can do online form  or Call us at 843-655-0381.
  • Cancel – Easy to work with and understanding of  Your situation. Things change just tell us and we will reschedule your trip.
  • How do I find you for pick up – Turn your cell phone on if you do not have a cell phone the driver also carries a sign with your name on it at the Airport. At a hotel or other location please be looking outside for a black van. Always put in the remarks section that you will not have a cell phone. He will be located at the escalator and baggage claim. For details go to Pick up instruction page.
  • How Much to add a person after the reservation – At least 15.00 but could be more depending on the trip. Always chose the right number of passengers when making a reservation.
  • Tip for checkout: We ask for the address of the billing credit card. Only put in a street address with no apartment number. If your bill to address is a P.O. box or a postal box please put the address of the post office as your address when it asks for your billing address of your credit card and leave off the P.O. Box. Make sure the Zip code is right.
  • What are the hours for pick up and drop off – Myrtle Beach Airport Shuttle offices are open 24 hours a day 365 Days a Year.
  • I will not have the credit card present when the driver asks me for it. Read Below and follow instructions.
    1. How do I set up an account so someone can travel without the card present? Down load the form here and send it back to us (cc-authorizationform credit card pdf) .
    2. Then email or fax at 800-860-1635 or picture text back to us at 843-655-0381 .
    3.  Provide a picture of Your ID that Matches the credit card.
    4. Copy of credit card Front and back.
    5. The person that Travels with us will be asked for an ID also but it does not have to match the credit card.
    6. Do not forget about the 20% tip to the driver, you can add that on now to the credit card authorization form or have the traveler give it to the driver. If the trip is a round trip then make sure and add all the costs up and put them in the credit card authorization total. You can get a pre paid visa card from Walmart if you do not like the above instructions. For more details please go to this page
  • Do I need the credit card used for reservation.All Passengers must have the credit card present they used to make the reservation or see above. You will be asked to show the code on the back to the driver. The card must be in the name of the traveler and a driver’s license or state ID to match the card. If not cash or a swipe of a credit card will be used before travel.  If you do not have the card present follow instructions above.
  • What is the age of the traveler to be and what kind of card do you accept . – All ages are welcome and we accept all credit and debit cards.
  • Do you have a taxi meter – Flat Rate No Taxi Meter.
  • Dogs and Pets cost : $10.00 each. 
  • We have a large group do you have a travel coordinator for corporationsYes included in every price go to corporate travel for more info.
  • How do I pay and when -Debit Card or Credit Card Accepted when you make a reservation.
  • Do you stop on the way – No direct to your destination and first class. Unless a person is going your direction during peak hours.
  • How many in 1 shuttle – Seven Passengers.
  • Does the price include the mandatory 20% tip to the driver. NO
  • Is there a cancelation fee – We do credit on file for your next trip.
  • Is there a waiting fee – After 6 minutes yes it is $20.00 minimum then 1 dollar a minute. (Not including late flights – no charge if plane is late or waiting on bags from plane)
  • Where do you go – We are everywhere you want to be.
  • How much are baby seats – $14.95 each or bring your own.
  • What you agree to when using our services. I agree to the terms that are listed. Mandatory Tip not included in price. All transaction recorded by cameras in vehicle. There is no refund under any circumstance. I will not try a refund by contacting the credit card company after the sale. This sale is final. I am authorized to use this credit card to charge the trip or I will face Prosecution for fraud.
  • How much is extra wait time after I pay $20.00 for a stop ? – After 20 minutes its 1 Dollar a minute.
  • After 2 bags for each person is included in price, how much is each extra bag. – $5.00 per extra bag and a golf bag counts as 2 bags.
  • What hotels and condos do you stop at – See our links page but we go everywhere you want to be.
  • I need pick up instructions – go to Pick up instruction page
  • How do I cancel my reservationCall us at 843-655-0381. Credit will be given for your next trip but not a refund.
  • Do you have surge prices – No never,the price is given in writing in advance.
  • Do you have price ranges – Never exact prices.
  • Do you send a van or a Limo – New Black Van
  • Can I pay in advance – Yes that is the only way.
  • What if my plane is late – Its ok as we track the flight so no charge.
  • What if my flight is canceled – We credit you for the next flight.
  • Where are your locations – go to Locations Page
  • Will the shuttle stop at a store – Yes $20.00 if it is on the way to destination or very close after 20 minutes its 1 dollar a minute so hurry.
  • Does it cost to have the Driver Wait – 20 minutes is $20.00 for waiting then 1.00 a minute. ( this is when the driver is ready and you want to eat lunch ect.)
  • I have more than seven in my party – We have to send 2 vans or 1 back and forth – Double the cost.
  • Does it cost more if I have 4 people or 1 Person– No Same Cost. over 4 is more.
  • Do I need a credit card or Debit to reserve a shuttle – Yes.
  • Is a Taxi less cost – No it is not they use a meter you don’t know the cost.
  • Do you have a Meter that runs in the Limo or shuttle – No Flat rate no other charges.
  • We have canes or walkers and need help in getting in and out – We specialize in this type of help when needed.
  • Do I have to wait for you at the airport – No we have a sign with your family name at the escalator when you enter the airport.(peak times 15 min wait). Turn your phone on.
  • Who will be in our Van Limo – Just your Family and Friends OR if someone is going the same direction as you during peak times.
  • Average Cost for 1-7 People around the Myrtle Beach and Horry County area – $30-$60 for 1-7 People.
  • Ask a Question call us – Call us at 843-655-0381.
  • What is your area – South Carolina, North Carolina.
  • What does the Limo Van look like – New Black van sits 7 passengers says on it Myrtle Beach Airport Shuttle.
  • Do you have all the Insurances and licenses – Yes.
  • Do you pick up/Drop off only at MYR airport – We service South Carolina and North Carolina.
  • Do you have Golf, Bachelorette/Bachelor Party’s and by the hour to bars and clubs – Yes.
  • Does it cost by the person – No 1-7 included.
  • When do I pay – By credit card or Debit Card in advance you can convert to cash once in van.
  • Do you take Credit cards and Debit Cards – Yes all of them you can think of and cash no checks.
  • Do chauffeur’s have a dress code – Yes, embroiled shirt with collar and blue short pants.
  • Do the drivers have any special training– Drug testing,driver training and 10 year back ground check.
  • I need help ASAPCall us at 843-655-0381
  • What are your Hours – 24/7.
  • What if add someone at the airport or hotel and they are not on the list of people to ride – 15.00 and ID required.
  • How safe is this and the drivers – *Live Camera and Sound Record in van limo for protection of Driver and Fares.
  • Pick up Area: Myrtle Beach including all of North and South Carolina (Not just the Airport).
  • *Your own chauffeur will hold a sign with your last name at the bottom of the escalator. The chauffeur will show you where to get bags and carry them to the private limo shuttle for you. Then its straight to the destination in your private limo van shuttle that holds 6 and is better faster and cheaper than a taxi.
  • Drop off Area: North or South Carolina.
  • How we figure what your job cost ? : Door to Door Service – No seating Charge (Extra Charges May Apply for After hours and Holiday 35.00).
  • Is there a wait time charge for traffic and stop lights: No Charge it is Flat Rate and No Taxi Meter.
  • What does that include : A Driver with Seating for 7 Passengers in a Limo Van with Fuel no other charges.
  • Are the Rates one way: Yes.
  • what is after hours and Holiday ChargeThere is a $35.00 After Hours Charge added on for drop off after 8 PM and pick ups before 7 AM and all Holidays $ 35.00.
  • Is there a Taxi Meter in the Limo Van: No its a flat rate.
  • When do I pay: When you enter the Limo van if you want to convert to cash from credit card.
  • Do you take Credit Cards and Cash: Yes  But no Checks.
  • I am in need a walker or wheel chair – We have a lot of expertise and can help, just let us know the details.
  • Who drives the Limo Van: Only locals who are registered chauffeurs.
  • Do I need a reservation: Yes * we are always sold out.
  • All drivers – undergo drug testing and driver training.
  • Do the drivers have great driving records – Yes we go back 10 years and many do not qualify we only take the best.
  • What Licenses does Myrtle Beach Airport Shuttle have : Myrtle Beach City Business License, Conway Business License, North Myrtle Beach Medallion, State of South Carolina SCPSC 8900 – Myrtle Beach Airport Pick up Permit, Business Insurance and Auto Insurance for all Van Limo Riders.
  • What cities do you stop in every day ? The Myrtle Beach Airport Shuttle Stops Below:
  • Who owns this company  -Ownership : Not Managed or Affiliated with Myrtle Beach International Airport. Under Private Investment Ownership closed to the Public with no Offering on the open market at this time.


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